Terms and Conditions
Booking Conditions
A deposit of £100/$160/€150 per week is required to secure your booking and should be enclosed when returning the Booking Form. Your booking confirmation will be sent to you, together with an invoice for the balance. The balance of your rental will become payable 10 weeks before departure. If payment is not received on or before this date, we reserve the right to cancel your booking with loss of deposit or, at our discretion, charge an administration fee for the continuation of the booking. If a booking is made less than 10 weeks before departure, the full amount is payable at the time of booking. We accept payment in sterling/US dollar/euro cheques or money order. We also accept Visa or MasterCard credit cards.
Security Deposit
A security deposit is required to cover any damage, breakage, excessive use of utilities or leaving the villa in a condition that warrants extra cleaning. A payment of £100/$160/€150 per week will be added to the final balance. Payment will be fully refunded within 4 weeks, subject to confirmation by our Management Company that the villa and its contents are in the same condition as on your arrival. Any reported problems of the conditions stated will be made good from the security deposit together with an administration charge. If any loss or damage is in excess of the deposit, an account will be sent to the correspondence address and will be due for immediate settlement.
Use of the Villa
Only those persons named when booking are allowed to use the villa and its facilities (a requirement of Florida State Law). No all-male OR all-female parties will be accepted and pets are NOT permitted. Guests should also be advised that there is strictly NO SMOKING in the villa. All rentals are inclusive of electricity, gas, water and local sales taxes. There is an additional charge for pool/spa heating should it be required. Telephone facilities are available in the villa, with local calls being free of charge. Pre-paid phone cards are advised for long distance or international calls.
Safety
Use of the pool and/or spa is at your own risk. No diving is permitted and guests are specifically requested not to allow unsupervised children to use the pool/spa areas at any time. The owners or their agents cannot be held responsible for any damage, loss, personal accident or injury and therefore advise all guests to take out full holiday insurance.
Liability Limitations
The owners or their agents will not be held responsible for loss or delay beyond our control, however caused – i.e. strikes, riots, fire, flood, transport problems, weather conditions or any other event. (This list is neither exclusive or exhaustive.)
Arrival/Departure
The rental commences at 16:00 (4 pm) on the day of arrival and ceases at 10:00 (10 am) on the day of departure. The property will be cleaned before your arrival and again on your departure. Should further cleans be required during your stay, please contact the management company directly. There will be a charge for this service.
Cancellation
All cancellations must be confirmed in writing by the person who made the booking. We will gladly provide proof of payment of a booking for the purpose of an insurance claim. Any changes to a booking once the form has been received will incur a £25/$40/€40 admin charge.
We strongly recommend that you ensure you have adequate travel insurance to cover eventualities such as cancellation, accident, sickness and damage.
In the unlikely event that we have to cancel your booking due to circumstances beyond our control, we will endeavour to find suitable alternative accommodation for you. Should you choose not to take the offered accommodation, we will refund only the monies paid for your booking. No other compensation will be paid.
In the event that you cancel your booking, the following charges will apply:
| Period before Departure | Charge | |
| More than 10 weeks | Loss of Deposit | |
| 5–10 weeks | 50% of rental cost | |
| Less than 5 weeks | 100% of rental cost |